Townhouse Nail Salon, Wimbledon Village - (Near , UK)

2 /5 Kelly Raines: Pros: - Friendly and professional staff - clean and nice salon Cons: - Not a personable experience to book or check in (iPad, impossible to call and book (so not possible for me to book with a voucher)) - Expensive (£148) given the fact my manicure lasted less than a week before chipping, and about 10 days before nails came off completely. For the price, I’d expect it to last at least 2 weeks. The pedicure didn’t remove my rough skin, so I need to get another pedicure for that. Also, I booked removal for both nails and toes, but only needed 4 nails removing on both. I was still charged in full for both. - £2.50 for a can of water, £6.50 for a can of pre mixed cocktail. For the price and given the upmarket nature of the salon, I’d expect at least a complimentary water or drink included. It’s unlikely that most customers would have more than one drink, but I imagine 100% of customers would be annoyed paying £2.50 for a can of water when paying a premium price for a pedicure. - No massage chair for pedicure - Limited colour options for BIAB (about 4 colours) - Not possible to get a mani-pedi simultaneously if you have BIAB

1 /5 Jessica Hayward: Huge disappointment, paid £53 for basically a Polish removal. Booked a pedi, they couldnt repair a nail and was told I had to come back for a second appointment, feet were just as rough as when I walked in, and couldnt paint due to the nail repair needed. I do this in London every 3 weeks and it has been the worst and most expensive for what was done. Never again.