1 /5 Aly: Not going back again. This is my local nail shop so thought I would give it a try. Horrible experience. Firstly, I was kept waiting for 20+ mins despite pre-booking an appointment because they let 2 walk ins (who came after me) go before me! They did not even apologise for this.
My online booking said £30. I showed them a photo of what I wanted and they proceeded to do it. When I finished they then told me I had to pay £40 because what I asked for costed extra. £40 just for infills which I was shocked about as this is what I pay to get my full set done normally.
The quality of my nails was not professional at all. The 2 thumbs were different lengths and the filing was uneven. Customer service was terrible. They were constantly talking in their language, not makint any effort to engage with customers. Even the TV programme was in their language. I really wanted to make this salon my regular, but wont be going back here again.