1 /5 Priya Vora: Awful service — extremely poor value for money
I don’t usually leave bad reviews, but I felt I needed to share my experience here because the service we received was far below what we expected for the price we paid.
My sister booked a pedicure for me and my mum. I chose a gel pedicure. The technician was lovely and friendly, but it quickly became clear that she lacked the necessary skills and attention to detail. She barely prepared my nails — there was minimal filing, cuticle removal, or exfoliation of hard skin — and the overall prep fell far short of a proper pedicure.
My mum’s technician seemed more proficient and gave her a nice massage, whereas mine was rushed and barely relaxing. The application of the gel polish was messy and thick; it went outside the nail beds and the finished result looked uneven and unprofessional once I looked closely.
I was really disappointed, particularly because this was meant to be a treat and we paid a lot of money for it. Living in London, I could have gotten 2–3 pedicures for the price we were charged, and to a much higher standard. To make matters worse, my pedicure started chipping soon after, and my mum’s normal polish came off that evening, despite wearing flip-flops all day to allow it to dry.
Overall, this was a poor service and extremely poor value for money. It’s hard to justify charging these prices when the finished result falls so far below what you’d expect from a professional salon.
