The Gym Group London Wood Green Lordship Lane - (Near , UK)

5 /5 Serin Recipe: Joel is one of the friendliest faces at The Gym! He’s always welcoming, positive, and ready to help whenever you need something. He creates a great atmosphere around the gym and makes it a more enjoyable place to work out.It’s clear he takes pride in his work and genuinely cares about members. The Gym Group is lucky to have such a great team member!

5 /5 • “‪Art and soul‬” •: Rejoining the gym after a long time was really daunting for me, especially with several health conditions, but this place has been amazing. All of the staff are friendly, helpful, and make you feel genuinely welcome. Joel has been a massive support, he’s taken the time to truly understand my limitations and health challenges, and his encouragement has made such a difference to my confidence. I’ve been to a range of his classes, and he’s always patient, motivating, and makes everyone feel comfortable no matter their ability. He also took the time to show me how to safely use all of the gym equipment, which has really helped me feel more confident training on my own. Exercises I once thought were impossible now feel attainable thanks to his guidance. It’s such an inclusive environment for everyone, at all fitness levels. I’m so grateful for all the help and support, it’s made coming back to the gym something I actually look forward to.

5 /5 F N: I took gym classes with Joel and it was an amazing experience from start to finish. The classes were always well-organized, motivating, and full of positive energy. Joel made sure everyone felt included and pushed us to do our best while still respecting individual limits. If you’re looking for a gym instructor who truly cares and knows how to keep you motivated, I highly recommend Joel

5 /5 Irma Book: i’ve been training at the gym group for a few weeks now and i really like it. the machines are well maintained and there’s a good variety of equipment so i don’t get bored. the staff are friendly and the atmosphere feels motivating without being intimidating.

1 /5 Ege Erkol: BEWARE of this gyms daily passes and their manager, Helio. I have been a loyal member of The Gym Group for 4 years, but my experience at the Lordship Lane branch today was appalling. I bought a Day Pass (£12.99) to train with a friend. After a system mix-up at Wood Green, we were directed to Lordship Lane. My friend used her paid Day Pass PIN to enter, but when I had trouble with my member PIN, I asked for help. The manager, Helio, was incredibly rude and careless. Despite showing proof of purchase for the Day Pass, he claimed it "didnt exist" on his system. He then accused us of a "security breach" and forced us both to leave through the side exit like criminals. This is the worst customer service I have ever experienced. Avoid this branch if you expect to be treated with basic respect.