The Centre (Slough) - (Near Berkshire, UK)

1 /5 Huseyn Salman: It is friday and Christmas has already finished, yet the centre is still closed. What makes this worse is that it has been closed for four days, and there was no clear communication or proper notice to members about this extended closure. Many people plan their routines around this centre, especially during the holidays, and turning up to find it closed without prior warning is extremely frustrating. A simple message, email, app notification, or notice at the entrance would have made a big difference. Closing for several days without informing members shows a lack of consideration for paying customers. Better communication and transparency are essential, especially from a professional organisation like Everyone Active. I hope this is taken seriously and improved going forward.

2 /5 Jasmin de Damas: I tried to take my time and be patient before writing my review.. Yet some work and actions needs to be done.. This is a gym.. and the most important things in such a place are hot water and cleaning level and frankly both are disappointing!!!! Not sure what this hot water issue is about.. yet this is not a joke.. You cant expect people to shower in freezing water.. not even in summer!! And Im not only talking about the time a technical issue was going on.. even in good times there is a water issue and everyone there knows about it, yet no action taken!!!! This is wrong.. You might really get sick because of this.. And then hygiene and cleaning level needs improvement for sure.. Especially pools and changing rooms.. Can you imagine the amount of bacteria and infections we can get because of this?? If you swimm with goggles you can even see funny disgusting things swimming around you.. Oh God.. And this is something that can be taken care of.. Changing areas too.. If you come two days in a row you might see the same hair and rubbish from the day before.. If it wasnt for those two (which cant be ignored at all, not in a gym), I would really recommend it.. Loads of things available in one place.. Love the private times they have sometimes for ladies and sometimes for gentlemen.. Team wise and people working there are friendly and nice..

1 /5 Soundas Afzal: Update: hot water for a total of 2 weeks or so. Back to cold water. No sign of cleaners in between lessons. When enquired at reception was told that it is too hard for them to clean in between lessons as it gets "too busy" Also stank of faeces yesterday. It was really unbearable. Pretty sure thats what they are paid for? To clean in between lessons. Mould around changing cubicles, chewing gum on floor and hair everywhere! Really unacceptable. Will be cancelling all lessons going forward. Will provide photos soon. Asked to speak to the manager yesterday but he was pool side so unable to come and speak to me Signed up for my childs swimming lessons...a 9 year old. 3 weeks in and still no hot water in the showers. The cleanliness in the changing swimming area is next to none. Extremely disappointed. Lady lady at the reception is lovely, elderly with grey hair.

1 /5 Jaqelyn Fars: I’ve been a member at The Centre in Slough for a while now, and honestly, it’s gone downhill. There’s never any hot water — the showers are always freezing cold no matter what time you go. It’s really unacceptable, especially when you’re paying for a membership that’s supposed to include proper facilities. The hygiene in the showers and changing rooms is also awful. They’re often dirty, with unpleasant smells and grime that clearly hasn’t been cleaned properly. It feels like no one actually maintains the place. For the price I’m paying every month, you’d expect at least basic standards like hot water and cleanliness. Unfortunately, it feels like the membership money goes nowhere — the facilities are neglected and the customer experience is terrible. Would definitely not recommend until they fix these ongoing issues.

5 /5 Cindy A Lee: I recently joined and after my first week, I’m really pleased with the experience so far. The induction in the gym with Alena was especially helpful. She explained everything clearly and made the whole place feel welcoming from the start. The gym itself is well-equipped, clean, and comfortable to train in. There’s a good variety of machines and plenty of space, which makes workouts feel smooth and enjoyable. Overall, it’s been a great start.