The Broadway Clinic - (Near , UK)

3 /5 A A: I had a wash, blow dry & trim by Mich. This is my 4th visit to Broadway Clinic and everytime I go, there are always different workers in there. Upon arriving in the salon, I asked the receptionist (Im assuming hes the owner) if I could get a wash, blow dry & a trim and he said yes, but straight away asked what shampoo I used. I told him and he tried to say the shampoo I was using was crap and how they dont use that there. Mich then took me over to wash my hair and mentioned I should have a moisturisering treatment. I asked her how much that would be and she asked the owner who looked as if he was making a price up in his head and said £85. Anyway, Mich washed my hair and put the treatment in. The only conversation she had with me for the entire time was her trying to get me to dye my hair, put keratin treatment in or trying to up-sell their overpriced shampoo and conditioner. All the previous times Ive been there, theyve made me feel welcomed & offered me tea or coffee. This time, it felt like they were desperate for customers (I was the only one in there as usual) and offered nothing. Time to do my blowdry and trim and it felt like a sales pitch. Mich came with her full on sales pitch to try and persuade me with the keratin treatment and to sell the over priced shampoo. Im totally happy with my hair quality and keratin treatment would be the last thing Im thinking about. Im also very happy with my shampoo/conditioner Im using and not looking to change. Mich did, however, give me a really nice trim and gave my hair volume. I would go back there again, but the atmosphere of the stylists and workers have to change. Quite pricey for what you pay, but the service doesnt match the price unfortunately. I can see the hairdresser is probably on commission too for trying to up-sell, but its the wrong way to go about it and can actually put the customer off.

5 /5 Helena Carone Wheatley: Couldn’t have asked for a better wax. Aclima is polite, discreet, and so nice to chat to. Wax itself was smooth and quick, she used Lycon which is really high quality and was much less painful than other waxes. Nav at reception is super helpful. Overall great experience. I’m recommending to everyone!

5 /5 Saima Tabassum: I had the most amazing wax and leaser hair removal, my skin feels incredible! From the moment I walked in, the atmosphere was so relaxing and the members were super friendly and professional. Ill definitely be booking again for more treatments! :)

5 /5 A N: Zoe is an incredible massage therapist. She has a real intelligence and deep understanding of the body, especially when it comes to working on pain areas. She takes the time to really listen to what you need and delivers exactly that. Her techniques are different to other masseuse and her touch is so fluid and soothing, it honestly feels like water. I left lighter, more relaxed and cared for. Highly recommend!