Richmond Spa - (Near Richmond upon Thames, UK)

1 /5 Mariela Palasheva: I went to this salon on a Sunday, knowing it would be busy, and I was told to come back in half an hour — which I was fine with. However, when it was finally my turn, the technician seemed rushed from the start and didn’t take the time to do the job properly. I had chosen a white color with shimmer, but when it was applied, it looked completely different from the sample. When I politely asked if it could be corrected, he responded quite rudely, saying, “That’s why I asked you about the color.” He also didn’t take care to clean or shape my nails properly and skipped over details that should be standard. Overall, the service felt rushed and careless, and I left disappointed with both the result and the attitude.

5 /5 Aaliyah: Have been coming to this place since 2023 and have never been disappointed. The staff are very welcoming and kind - an overall great place to get your nails done. I would recommend them to any of my friends and family!

5 /5 Tuana: Richmond spa done my nails today. I love their customer service and they done my nails exactly how I liked them. The price was cheap and the tools were clean! Thank you so much, hoping to see you soon .

5 /5 Nikita: Amazing nails as always! I asked for some glittery Christmas nails with a snowflake on top of my SNS manicure and they came out beautiful. Ann, Henry and Sally and the whole team all do amazing work and go the extra length to make your wishes work!

1 /5 Irishka B: Went for a gel removal, the guy not only filed off the gel but also my own natural nails. My nails are now pair thin, the surface is all scratched off. For reference, I had my gel only for 4 weeks, I do not get my nails done regularly so they are normally very strong. This salon ruined it for me. Now I have to always wear a polish just to make my nails look nice. Avoid. paid £12 for removal only.