5 /5 Trisha Durant: I had an incredible experience at Richard Ward in Chelsea. The customer service was outstanding from start to finish. My stylist, Adolfo, did an amazing job with my graduated bob. Since I was going from waist-length hair, it was a huge change, but Adolfo made me feel completely at ease throughout the process. His attention to detail is impeccable, and the result was simply perfect — he is truly a master of the Vidal Sassoon bob!
I went back the next day because I decided I wanted it just a little shorter, and both the salon and Adolfo were so accommodating. They fit me in right away and made the adjustment at no additional cost, which I really appreciated.
I couldn’t be happier with the result and the whole experience. Highly recommend Richard Ward, and especially Adolfo, if you’re looking for precision, artistry, and a stylist who truly cares.