1 /5 Akansha: Absolutely terrible experience. I came in at 4:45 knowing the salon would be closing soon and may not have enough time. But the salon was completely empty and they said they could fit me in. From the start the haircut was unpleasant, the hairdresser that washed my hair was aggressive and careless while washing my hair. She just seemed to rub my scalp and spill water on my face. After sitting in the chair I explained I wanted a small trip with max 1 inch off the ends. I now have about 3 inches cut off the length despite me stopping her twice to tell her I think she’s cutting too much. She also began cutting my hair at the back before even showing me how much she was cutting. Showing a fundamental lack of progress and care for the customer. I asked for long layers, she began aggressively taking clumps of my hair and cutting large amounts of length from my hair. When I tried to stop her again to tell her it was too much she said she would never give me short layers because they don’t look good. And choppy long layers are in fashion now. I did not ask for choppy layers. She continued to repeatedly disregard my comments and questioned me when I told her I wanted her to change parts. Overall she was very rude and the service felt very rushed and careless. And to make it all worse once finished she charged me an extra £10 on top of the agreed £25 for a wash and cut. Would not recommend this to anyone, I’m not sure if it was so bad because it was towards the end of the day but regardless I don’t think anything justifies this kind of dismal service.
