1 /5 Benita Walugembe: I wouldn’t even give it a star. I have been to this hair saloon at least 3 times in my life and it’s been awful. I’ve tried to hope for the best every time and they’ve always failed to deliver. I’ve sent my brother once (why Would I even after my experience ) as his first experience plaiting his her it was embarrassing with the service he received. The ladies have no customer service skill. Everything they do is slow with no enthusiasm. They’re just there to get paid, clearly do not love their job. I went there recently out of desperation, they had no customers and I needed to get my hair done for an event that day. From what I gather, they are not educated on hair. By now they should know that using direct heat onto natural hair is damaging, I sat there and took it till it started to burn my scalp and I had to ask don’t they have some sort of hair serum for protection. I’m so fuming because they just don’t show any care for their customers. You walk in for assistance and they just stare at you like your an alien rather than approach you and then charge you at a ridiculous price… I’m so disappointed and embarrassed. I want to support black businesses, but some of their approach to work is a joke. Let’s do better. So surprised they’re still open even after lockdown. Close it down and give us something more useful!