1 /5 Mohammad Riasaat Islam: Im writing this review to express my extreme disappointment with Klaudd Day Spa. As a regular customer, Ive always booked my appointments through Treatwell.co.uk, where haircuts and mens hair coloring typically cost around £36. However, my recent experience was a complete letdown.
Today, I confirmed my appointment via SMS and went in for the usual haircut and hair coloring service. To my utter shock, after the treatment was complete, I was told the price had inexplicably risen to a whopping ÂŁ50! This is a significant increase from what was advertised online, and even more concerning, there was no mention of this new service charge beforehand.
As a loyal customer, I believe I deserved better treatment. The salon should have informed me about the price hike before I proceeded with the service. This lack of transparency is unprofessional and disrespectful. I will not be returning.