3 /5 Jemtastic Inc.: The first time I had my hair cut here it was a really positive experience. The lady seemed to know how to cut curly hair and she did a great job. As I was trying to grow it out it looked and felt like a great starting point once finished. When I went back for a trim however, Im sorry to say that she did a really poor job. Everything she had said and done previously was contradicted. She basically butchered my hair, cutting more off so it is now shorter than the first time it was cut and also thinned the ends thus creating frizz, which I dont generally have. Any good stylist knows that you need weight at the ends of curls and cutting into it is no good. Long layers will give shorter layers when its dry. I wasnt watching her every move so when I noticed her cutting into it what could I do, it would have been a worse experience. Im still so upset and now cant do anything with my hair but tie it up and wait. On another note I also had a wax here... The lady who did this for me was kind, made me feel comfortable and it was a good experience with good results. I cant stress how upset I am with my head hair though but she was also kind and friendly.