Hanworth Air Park Leisure Centre & Library - (Near , UK)

2 /5 Adelina Sarivan: If you’re booking gym induction session and expect something worth visiting , please don’t . I booked gym induction for 30 min. The person came with his tea mug in hands, didn’t look like he was very interested in working. I specified that I’ve never visited gym before and expecting to see specific instruction or at least small gym session. The person told me that it’s only “induction”, so it’s not any gym session and not any exercises . He made me “excursion” , just verbally saying what every equipment is meant for. 0 offering me to see if I do it right. After these “very knowledgeable” 10 min the person told that that’s it . Question, why you tell it’s 30 min ???

1 /5 maffu: absolutely appalling experience today. I’ve genuinely never been treated so poorly at a public facility. One lifeguard in particular — Zuza — was shockingly rude and completely devoid of basic manners. Her attitude was disgusting, and she clearly has no idea how to treat people with respect. She made our entire visit deeply uncomfortable and unpleasant from start to finish. It honestly felt like she went out of her way to be miserable and intimidating. For someone supposedly responsible for keeping people safe, she showed zero professionalism or empathy. It’s a real shame because the rest of the staff — especially at reception — were lovely, but Zuza single-handedly ruined the experience. If this is the kind of person being hired here, it says a lot about the management’s standards. She should absolutely not be working with the public — her attitude stinks and her behaviour was disgraceful. We’ll never be coming back.

1 /5 Support SMEBizness: I was using for the first time . It woukd be appriciated if I was briefed about the facilities. Also I was even not asked whether I was parked at the car park and to remind to register the vehicle to avoid a penalty. Bad customer service and wont be back. At the deepend bottom of the most part of deepend slippery and Algae needed to be scraped and spend some time pool cleaning

5 /5 Kris: I really love this leisure centre. I tried multiple gyms but I finally ended up here , because of the ambience and of course the range of gym equipment. The instructors are lovely, Rita has really been very helpful and always has a beautiful smile and positive energy .