Gymshark - (Near Westminster, UK)

5 /5 Davis Adam: Slightly negative experience initially due to Evri losing the items, delivering the parcel to a random location. The online support was great; after answering a few questions and signing a declaration, they resent the items, which arrived quickly and safely thanks to a different Evri courier. The clothing items appear to be good quality and true to size.

2 /5 Jamez Ali: Gave it another chance and left disappointed! They just seem to stock XS and XXL in most garments! Surely you would stock more popular EU sizes such as medium and large sizes but they haven’t grasped this. Quite hectic shopping environment. Nothing here you can’t really find on their online site except the cattle market experience. I fully understand they have the shop in regents street for marketing and brand awareness but sort this out.

1 /5 Malik Hassan: The staff at the store were very helpful when I came in with a leaking bottle. They confirmed that the product was indeed faulty. However, since the bottle was a gift, I don’t have the original proof of purchase. I understand that store policy requires a receipt, but if the staff can verify that the product belongs to the brand and confirm the defect, I believe the manager should have the authority to approve a replacement in such cases. Right now, it feels like a waste for me, despite having a clearly faulty item. Here’s what I shared with them: • The bottle is leaking, which they checked and confirmed in-store. • I showed a photo I received when the bottle was gifted to me on July 31st (attached). • Unfortunately, I no longer have the box or tag, as they were discarded. • I also shared photos showing the leak on my bag. (Forgot to take photos of inside the bag and my damage) • I mentioned that the leak caused damage to an important certificate I was carrying.

5 /5 Ozge Elcevik: Ive joined GymShark strenght class with my friends this morning, it was brilliant! I already loove their products always shop, but didnt know there are classes as well! Thanks a lot!! And changing room is so clean, showers too. Amazing!

5 /5 Sterlz 5: I was served by a young man named Michael in store and his service and attention to detail was amazing. He made sure that he tried his best to either find what I wanted or gave me a substitute. His customer service more than made up for the lack of service on the ground floor. I wish I was able to pick something up in store due to his service alone but had to settle for online