1 /5 Oznur Karakus: I’ve been a loyal customer at Glamourous Nails for over two years, but after today, I will never be returning. The service has gone completely downhill. The staff were incredibly rude and unprofessional, openly speaking in their own language in a way that made it very obvious they were talking about me. It’s uncomfortable and disrespectful. They do this all the time and pick and choose when to be nice and when to be rude.
To top it all off, I specifically asked for square-shaped nails and ended up with a shape I can’t even identify. It’s not what I asked for, and the quality of work was just poor overall. This experience was the last straw. Loyal customers should be treated with care and respect, and sadly, that was not the case here. Very disappointed.
And it’s overpriced for what? For the nails to lift off in two weeks and then when you raise that concern to them they tell you that you need to come in consistently as it is normal for it to lift? I’ve never had a set with them where my nails haven’t come off I rarely get infills done because of it.
Only reason why I have stayed so loyal is because of the amazing designs they do and that’s about it.
The one star is for the rare occasions that they are nice


