Fitness First Fenchurch St - (Near City of London, UK)

5 /5 Ajith Asokan: Fitness First Fenchurch Street has always been a staple for the City crowd, but the recent refurbishment has elevated it from a standard "basement grind" to a high-spec training environment. While the aesthetic upgrade is undeniable, the sheer technicality of the new kit introduces a significant learning curve for the average member. ​The Transformation ​The gym floor has transitioned to a much more open, industrial-chic layout. Gone are the cluttered rows of legacy machines, replaced by a curated selection of Technogym and Eleiko equipment. The lighting is sharper, the air conditioning actually works, and the functional training zone has been significantly expanded to accommodate the growing demand for HIIT and hybrid training. ​The Tech Gap: Innovation vs. Intuition ​The centerpiece of the refurb is the integration of ultra-modern biometric equipment. However, for those of us used to "pin and pull" machines, the new hardware feels like stepping onto the set of a sci-fi film. ​Biocircuit Integration: Many of the new resistance machines are now fully digital. If you dont have your app synced or your RFID band ready, the machine essentially stares back at you blankly. It’s no longer about "getting a pump"; it’s about data management. ​The "Mystery" Mechanics: Several pieces of equipment—particularly in the functional area—defy traditional logic. There is a cable-and-rail system near the back that looks like a prototype for a vertical slingshot. Without a PT standing nearby to explain the planes of motion, it remains a very expensive piece of modern art.

5 /5 Nataliya Bolshakova: Been with Fitness First for 11 years and love it even more after the recent refurbishment. All the old machines have been replaced with Technogym equipment, which makes a huge difference. Easily the best choice in their network in London city area.

5 /5 Ameen AL-Hashedi: Brooska and Ike make the place so much more enjoyable—it feels like a real community, full of good energy and motivation. I actually joined through a friend’s referral, who recommended the gym because of the personal trainers. What stands out is that they encourage and push trainees even if we don’t have personal sessions with them. Honestly, I’d highly recommend this gym over any other local option.

1 /5 Francesc Cardona: Very disappointed with how Fitness First handled my situation. After being injured and unable to train, my membership fell into arrears and was passed directly to a debt collection company. Despite explaining my circumstances and trying to resolve the issue, I was repeatedly told that Fitness First could not help and that everything must go through DebtCo, including cancellation. There was no flexibility, no face-to-face support, and no real effort to resolve the issue as a loyal member. The experience felt impersonal and stressful, especially during a difficult time financially and medically. I expected much better customer care.