2 /5 C B: Awful customer service! The guy doing my nails was so rude and had such a rude tone. The main lady was also joining in to argue over whether my nails were straight, when I asked them to file my nails so they were evenly shaped. It’s a real shame as the nails would have been lovely had they not filed my natural nail in the wrong shape! Additionally she doubled checked whether my bank transfer payment had gone through, even after I had shown her on my bank app, whereas with all the white customers she was happy for them to just show her their bank confirmation. The rudeness felt very targeted, please do better and treat ALL your customers with the same level of respect no matter their ethnicity!!!! Additionally the biab is not proper biab and wasn’t applied the correct way! Considering all this they still charged me £78.