Cilios Beauty - (Near Havering, UK)

1 /5 Rhiannon Sparks: This is the worst beauty room I have ever been to. I had my hair trimmed and my hands & feet painted with shellac. My hair wasnt sectioned before she started trimming it and it ended up wonky with longer pieces at the front. My nails were filed so thin, within a week they all broke, even my toes, one breaking off far down the nail bed, and the shellac started chipping within a week. I had gems put on my nails which once again fell off within a week. This is genuinely the worst experience I have had and I wouldnt recommend this salon to anyone. Despite this, the ladies were absolutely lovely! But the service itself was appalling. The service was cheap (£15 for a trim and £50 for nails) but I then had to go somewhere else to repair both and have been left with short nails and short hair to counteract the damage done. Please do not visit this salon.

1 /5 Jodie Burling: Not sure how this place has 4.7 out of 5. I should have known it would be awful when I walked in and not a soul was in there. Not very welcoming, the girl who was doing my nails was rude, not friendly at all, so unprofessional, sitting there behind her mask yawning making me feel like I’m a burden. I tried to make convo but just got a can’t be bothered look from her. She buffed the bias from my nails, didn’t ask if I wanted my nails cut down even tho you could see they had massively grown out. I then asked for her to trim them, she then cut them and all odd lengths, I had to ask her to check the fingers on both hands matching them up to make sure all same size, I then asked for rounded shape at the end, and to not file the sides, as I do not like the almond shape. She proceeded to file the sides down again twice and then I stopped her and said I don’t think she’s going to do my nails as I want so rather than sit there the whole time and be unhappy at the end I just left it and walked out. I was trained years ago how to do nails, and I’ve been going to nail shops for years, she wasn’t even doing the bare basics. Absolutely awful, and awful custom too, made me feel so ally uncomfortably, never again!

5 /5 Bibi Shaaheen Elaheebocus: Eyebrow threading: 5/5 Haircut with layering: 5/5 Service: 5/5 The lady who did my hair and eyebrow threading was super lovely and her hands are indeed magical. She shaped my brows so well and did my haircut the way I wanted. Definitely recommend this place!