1 /5 Hana Conevska: I have been a member since 2021. I love the community and it’s the only nearby leisure centre to me, but since joining the situation at the lido has gone from bad to worse.
Fusion (lido service provider) are taking advantage of the community, running our local lido into the ground.
The centre is dirty, smells of sewage, and there are flies all over the spa area. it is completely unhygienic & unsafe.
In female locker rooms, only about half the lockers actually work. It is similar for the Mens.
gym equipment is in dire straits, with people queuing to use the stair master and treadmills, as about 80% of gym equipment doesnt work.
the spa is one of the dirtiest areas, and the steam room has only been operational about 50% of the time since 2021. the hydrotherapy pool has not been operational since 2022, and remains unclean/with dirty water lingering at the bottom (see photos taken June 25th).
the pool reportedly has a leak, and is often very dirty.
the situation at the lido is getting out of hand. it is a profitable centre but it is being run to the ground, at the detriment of our community and members.
The staff are all amazing and hold the whole place together. It makes me sad that they have to work under pitiful conditions that could be avoided if the centre was run for the community, not profit.
