1 /5 mimi dd: I had high hopes coming here for my first ever manicure, especially after hearing great things from family members. Unfortunately, my experience didn’t live up to the expectations.
I asked for a proper clean-up of my cuticles and a shellac polish. Danielle, the owner, was the one who did my nails. While she was polite, the whole appointment felt rushed, and the salon itself didn’t feel particularly clean or well-kept.
I wanted a subtle pink-nude colour and trusted her to pick one that would suit my skin tone. She chose the shade, but unfortunately, the result didn’t work at all. When she asked if I liked my nails at the end, I felt a bit awkward and unsure, so I said yes. But when I got home, everyone around me pointed out how bad they looked — the colour didn’t suit me at all, the finish was rough and uneven, and my nails had actually looked nicer before the manicure. They were also cut too short.
I called her afterward to express my concerns, hoping for some understanding or a solution. Instead, she told me I’d have to book a whole new appointment, with no real attempt to acknowledge the issue or offer anything as a gesture of good customer service.
Really disappointed with the experience overall. I was excited for my first manicure, but sadly, I won’t be coming back.
