1 /5 Urška Grašič: If I could put 0 stars, I would.
I booked a luxury pedicure and the experience was shockingly bad; it didn’t even meet the standard of a basic treatment.
The black polish I had on wasn’t properly removed, just smeared all over my toes, making them look dirty. My nails weren’t filed at all, there was no moisturizer applied, as you can see from the dryness in the pics, and definitely no massage (which I’ve received at every other salon without even booking a "luxury" treatment).
While she was polishing my feet, I tried to let her know I’m ticklish, but she completely ignored me and kept chatting with coworkers. Then, in the middle of the pedicure, she got up and left without saying a word, no explanation, no apology. I was sat there for 15 minutes before someone else finally took over.
To top it off, they got my trousers wet even though they were rolled up to my knees. The nail polish was rushed, uneven, and messy, it looked like they just wanted to get it over with.
While I was sitting there, two other customers came in with complaints, needing to get their nails fixed from the day before. That alone should’ve been a red flag.
Totally unprofessional and nowhere near what was promised. Definitely won’t be going back.
