1 /5 Zoe Jones: This was my first time seeing Debbie after I couldn’t make my usual Botox appointment. I’ve been having injectables for around three years, so I’m not new to treatments.
Debbie herself was pleasant, and I will say that the lip filler was less painful than I usually experience. However, the overall experience was very disappointing.
I normally have 0.5ml of lip filler, but Debbie injected 0.7ml. I raised concerns at the time as this is around 40% more than I usually have. I was reassured that it was because I hadn’t had a top-up in a while and that it would settle. While the swelling did go down, the result is uneven and the left side of my lip is noticeably larger - and still is. My lips are overall slightly bigger than Id like.
The aftercare was extremely poor. Debbie had been unwell and cancelled a follow-up appointment, which I was completely understanding about. She told me to rebook for the Monday. When I attended on Monday, the shop was closed and I couldn’t reach her at all. She also mentioned she would consult with her trainers, which was concerning as it isn’t made clear on Treatwell when booking that she is training - something I only became aware of after the procedures had already been done.
I was deeply unhappy with both the lip filler result and the lack of aftercare.
I also had two Botox appointments, as it was her first time injecting me. There was no warning beforehand that her technique involves many small injections. While I understand this can be a valid approach, I personally found it very uncomfortable, with the needle going in repeatedly far more than I’ve experienced previously. Unfortunately, the Botox also hasn’t held well - my forehead has returned to how it looked before treatment, and it’s only been a couple of months.
Overall, I wouldn’t return. I felt compelled to write this review because of how unhappy I’ve been with both the results and the follow-up. I would advise others to think carefully before booking and hope Debbie takes this feedback on board to improve her practice. The treatment wasn’t significantly cheaper than what I’ve paid elsewhere, and my usual practitioner — a nurse with 30 years’ experience — was incredibly supportive and gave me much better advice when I wasn’t able to get any response from Debbie.