1 /5 W Li: I usually get my acrylics done at another salon but as my regular nail lady is currently unavailable, I decided to visit Beautyfini in the meantime. Unfortunately, this was my third visit here — and by far the worst experience Ive had.
I went in for an acrylic infill and left feeling really disappointed with the lack of care in both the application and service. Despite clearly mentioning multiple times that I wanted square narrow shapes and only have the grown-out length trimmed, the result was not what I asked for...(see pictures for my regular nail shapes vs what i got in Beautyfini)
Here is my experience so far :
1) All 10 nails were uneven in length and shape.
2) The new acrylic infilled gel was not properly buffed or shaped, resulting in a very thick and uneven finish.
3)The gel was applied too close to the nail bed, pushing uncomfortably onto and against the skin for multiple fingers that I had to go back and ask them to remove some gel, as it was pulling at the base/side of my nails. Even after the fix, you can still see how wide the application is compared to my natural nail bed.
4) My finger was cut during filing, as the technician filed too harshly. This isn’t an isolated issue — during my last visit, two of my toes were left bleeding due to similarly rough filing.
5) Dead skin around the nails was left untouched, which made the final look feel incomplete and rushed.
6) The atmosphere was uncomfortable — I had the feeling that the techs were talking about me among themselves in another language, which made the experience feel awkward and unwelcoming.
I don’t usually leave reviews, but after multiple disappointing visits and clear signs of poor attention to detail and professionalism, I felt it was necessary to share and I won’t be returning.