3 /5 Pratyasa Majumdar: The lady, who is also the owner of the business, is very sweet. I really liked her as a person. Apologies for I cannot remember her name. Also, she was kind enough to accommodate given I was 10-15 mins late to my appointment because of a train delay. I really appreciate that. However, I’ve given 3 stars because I felt the spa in itself doesn’t justify the price point of the scalp detox. She was very sweet but made conversation 50% of the time, which was a little exhausting for me since I went there to basically relax. Also, there was hardly any massage and not enough pressure so it didn’t make any difference to how I felt post the spa. Also, the effect didn’t last very long. My hair felt nice on the day of the spa but was back to being frizzy the very next morning. The person running the business is very well meaning and I am sharing my 100% honest feedback hoping it’ll help her better her service in the future. That’s all.